Team-Teach provides the following training courses*:

  • 6 hour Foundation Course (low risk)
  • 12 hour Basic Course (medium risk)
  • Advanced Modules (high risk) (Where supported through evidenced health and safety needs)

*More information on course content and costs is included below.

The preferred training model is for all staff within medium risk education, care and health service settings to undertake the 6 hour course and then be provided with in-house tutor support to offer individualised training relevant to the clients they are supporting.

Team-Teach prefers to employ a whole staff holistic approach with a follow up post repair, reflect, de-brief response for both staff and service users concerned. Emphasis being on "calm" communication and defusing skills that work best for the specific individual concerned, acknowledged within the care, behaviour or education plans.

Physical responses are underpinned by values and principles that fit within a culture and ethos of positive educative care. There is an emphasis on individual human rights, responsibilities, choices and consequences.

The key message being that 95% OR MORE of all incidents should be managed without recourse to physical interventions. Following training there should be a decrease in the amount of incidents involving the use of physical interventions. The emphasis is on protecting and promoting positive relationships between service providers and users.  

Course Objectives

  • To develop shared values which promote the attitude, skill and knowledge needed to implement Team-Teach in the workplace.
  • To develop positive handling skills in behaviour management including verbal and non-verbal communication, diversion and de-escalation and safe effective, humane physical interventions.
  • To develop skills in positive listening and debrief.

Course Details

6 Hour Foundation Course
Description: Aimed at low risk Service Settings (Mainstream Secondary/Primary Schools, Nurseries, Children's Hospitals, Elderly Care, etc). This course covers personal safety, risk reductions strategies, positive handling, together with documentation and legal guidance.

Format: Organised into 8 modules:

  • Module 1 – Background to Team-Teach
  • Module 2 – The Legal Framework
  • Module 3 – Understanding Aggression
  • Module 4 – How Feelings Drive Behaviours
  • Module 5 – De-escalation and Defusion
  • Module 6 – Personal Safety
  • Module 7 – Positive Handling (mainly guiding and escorting safely – if a greater degree of holding is required, please refer to the 12 Hour Basic Course)
  • Module 8 – Repair, Reflection and Review

Outcome: Participant will receive a Course Workbook and Certificate. Certification for this course is valid for 36 months.

12 Hour Basic Course
Description: Aimed at medium risk Service Settings (Special Schools, PRU's Children's Homes, Elderly Care etc). This course covers personal safety, risk reductions strategies, a range of positive handling and interventions, together with a focus on policy, documentation and legal guidance.

Format: Organised into 8 modules:

  • Module 1 – Background to Team-Teach
  • Module 2 – The Legal Framework
  • Module 3 – Understanding Aggression
  • Module 4 – How Feelings Drive Behaviours
  • Module 5 – De-escalation and Defusion
  • Module 6 – Personal Safety
  • Module 7 – Positive Handling (including guiding and escorting safely and a rang eof other responses including 1 and 2 person restraints as appropriate to the service setting)
  • Module 8 – Repair, Reflection and Review

Outcome: Participant will receive a Course Workbook and Certificate. Certification for this course is valid for 24 months.

Advanced Modules
Description: Modules aimed at high risk Service Settings (Special Schools, PRU's, Secure Units, Children's Homes, Elderly Care etc). These modules cover personal safety, risk reductions strategies, a range of positive handling and interventions in response to dangerous behaviour.

Areas covered:

  • Everyday objects used as weapons:
    • Pool Cues
    • Blunt Impact Objects
    • Chairs
    • Missiles
  • Safe ground hold positions
  • Advanced ground holds
  • Ground fights and assaults
  • Transport

Outcome: Certifications for Advanced Modules is valid for 12 months.

Tutor Courses

Team-Teach instructor courses are quality controlled and externally moderated. All tutors are required to update as per the re-accreditation timescales if they wish to retain their certification to teach within their employer's organisations or District. During the following grace period (4 months) tutors can assist but not lead. Once outside of the grace period tutors are no longer validated by Team- Teach to train staff.

Tutors are provided a manual with detailed lesson plans and online video (a visual record of the core competency based positive and protective handling techniques). Also online access to the course booklet and various good practice documents and materials to aid the delivery of their own courses. Tutors are required to produce a summary evaluation report that is returned to the Director of Team-Teach. The evaluation report will address the critical issues of safety and the techniques being but one part of a holistic, whole setting response to behaviour support. Random sampling of training is undertaken.

Organisations and Districts are encouraged to achieve a gender balance when selecting individuals for tutor training. Ideally tutor teams should be composed of a least one male and one female. This is important when it comes to facilitating the right approach and attitude from course members.

Intermediate tutors are NOT permitted to train new members of staff alone. The ratio of tutors to new course members should be no less than 2 tutors to 12 staff, above 12 - 24 course members, 3 tutors are required, 25-36 course members 4 tutors are required, the ratios then increase by 12 and 1 tutor. For refreshers it is permitted for 1 tutor to refresh a group upto 12 in size before being required to gain the assistance of another tutor. For Advanced tutors this ratio drops to 2:8 / 3: 16 / 4: 24. Twenty-four is the maximum size permitted for advance modular training.

Tutors are assessed in both the theory and practical elements of the course. Instructors become part of a"good practice" database network. Following training as staff become more confident and competent, there should be a decrease in the amount of serious incidents/restraints taking place. Instructors are required to monitor the impact and effectiveness of their training.

Intermediate Tutor Course
Description: This course will enable participants to cascade training within their own Service Setting with permitted trainer ratios. (Two trainers are required for new staff training events.) Successful participants will be licensed to deliver both 6 Hour Foundation and 12 Hour Basic Course to employees of their employer within their district. This five day intensive course will provide Tutors with a wide range of positive handing and interventions strategies and legal knowledge to deliver the aforementioned courses.

Resources: As a tutor you benefit from the following:

  • Policy Guidelines and Reporting / Debriefing Protocols
  • Online access to videos of Techniques
  • Online access to Resources (Including sample policies, National Guidance Material and Good Practice Recording and Reporting Documentation)
  • Tutor's Email Newsletter
  • Access to our National Database of Tutors
  • Access to Team-Teach Helpline (Offering help and support and legal guidance)

Outcome: Participant will receive a copy of Changing Minds (Course Text) and Course Workbook and Certificate. Certification for this course is valid for 24 months after attending an initial re-certification within 12 months.

Advanced Tutor Course
Description: This course will enable participants to cascade training within their own Service Setting within permitted trainer ratios. Successful participants will be licensed to deliver 6 Hour Foundation and 12 Hour Basic Course and Advanced Modules to employees of their employer within their district. This four day intensive course will provide Tutors with a wide of risk reduction strategies and accompanying knowledge to deliver the aforementioned Modules.

Resources: As a tutor you benefit from the following:

  • Policy Guidelines and Reporting / Debriefing Protocols
  • Online access to videos of Techniques
  • Online access to Resources (Including sample policies, National Guidance Material and Good Practice Recording and Reporting Documentation)
  • Tutor's Email Newsletter
  • Access to our National Database of Tutors
  • Access to Team-Teach Helpline (Offering help and support and legal guidance)

Outcome: Participant will receive Course Workbook and Certificate. Certification for this course is valid for 12 months.

Course Costs 2016

6 Hour Foundation Closed Course (One Day)
(Closed – We come to you)
Organisation is required to provide the venue, food and refreshments.
Cost: $199 per person (plus GST)

6 Hour Foundation Open Course (One Day)
(Open – You come to us)
Courses restricted to no more than 24 and applications accepted on a first come, first serve basis.
Cost: $219 per person (plus GST)

6 Hour Upgrade Course (One Day) – to upgrade from 6 to 12 Hour Certification:
Pre-requisite: The minimum requirement for a 6 Hour Upgrade Course is that participants must have attended a 6 Hour Foundation Course within the previous 6 months.
Cost: $219 per person (plus GST)

12 Hour Basic Closed Course (Two Days)
(Closed – We come to you)
Organisation is required to provide the venue, food and refreshments.
Cost: $319 per person (plus GST)

12 Hour Basic Open Course (Two Days)
(Open – You come to us)
Courses restricted to no more than 24 and applications accepted on a first come, first serve basis.
Cost: $359 per person (plus GST).

Advanced Module Training
Maximum number for training is currently 6
Cost: $200 per hour (plus GST) plus travelling costs (if not already within the area) 40 cents per km

Intermediate Tutor Open Course
Pre-requisite: Course applicants must have successfully completed a 12 Hour Foundation Course.
Course members have to pay for their own travelling and accommodation costs.
Venue, lunch and refreshments are included in the course costs.
Cost: $1999 per person (plus GST).

Advanced Tutor Open Course
Pre-requisite: Course applicants must have successfully completed an Intermediate Tutor Course. Course members have to pay for their own travelling and accommodation costs.
Venue, lunch and refreshments are included in the course costs.
Cost: $1850 per person (plus GST)

Re-accreditation Costsplease email for more information

3 Hour Refresher Course (Half Day) – to maintain 6 Hour Certification
Cost: $139 per person (plus GST)

6 Hour Refresher Course (One Day) to maintain 12 Hour Basic Course Certification
Cost: $219 per person (plus GST)

Intermediate Tutor Re-Accreditation
Cost: $699 per person (plus GST).

Advanced Tutor Re-Accreditation (3 days and includes Intermediate re-certifcation)
Cost: $799 per person (plus GST).

Consultancy costs

Cost: $200 per hour plus travel costs at 40 cents per km.

This is only for agreed consultancies and is not offered instead of the per person training.

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